UPMC Senior Communities offers Independent Living (10 locations), Personal Care (4 locations), Personal Care Memory, Assisted Living (4 locations), Skilled Memory and Skilled Nursing and Rehabilitation facilities (10 locations) to more than 2,900 western Pennsylvania seniors. Transitional rehabilitation units are also available as part of the UPMC Rehabilitation Institute. The organization has approximately 1,800 employees and an operating budget of roughly $130 million.
UPMC Senior Communities is a member of the University of Pittsburgh Medical Center (UPMC), a $20 billion health care provider and insurer inventing new models of patient-centered, cost-effective, accountable care. The largest non-governmental employer in Pennsylvania, UPMC integrates 87,000 employees, 40 hospitals, 700 doctors’ offices and outpatient sites, and a 3.5 million-member Insurance Services Division, the largest medical insurer in western Pennsylvania.
Reporting to the President of UPMC Senior Communities and serving as a key member of the senior management group, the Chief Operating Officer is responsible for ensuring the execution of the organization’s strategic plan including the accomplishment of key strategic goals, operation of the organization’s business entities, and coordination of cross-departmental senior management group activities. Currently, a majority of the COOs responsibilities are focused on the operations of the skilled nursing and rehabilitation facilities, with the majority of the CCRC areas reporting directly to the President. Depending on the experience of the new COO, this individual may have the opportunity to have oversight of the CCRC areas, as well.
Qualifications and Experience:
Bachelor’s degree and a minimum of ten years of managerial and leadership experience; Master’s degree preferred.
Prior experience in providing leadership within a large, complex organization and in building and nurturing constructive relationships.
Experience with managing a multi-site provider of housing and related services for older adults is preferred.
Demonstrated track record in designing and leading performance excellence initiatives resulting in continuous and sustained improvement.
Strong operational and business acumen that includes fiscal management, performance assessment, management accountability, and an outcomes orientation.
Superb communication, interpersonal and diplomatic skills with the empathy and genuine interest to work with stakeholders throughout UPMC.
Ability to demonstrate a big-picture, system-wide strategic perspective, as well as a detail and process orientation.
Prior experience interacting and working with boards.
Possession of, or eligibility to sit for, a Pennsylvania Nursing Home Administrator’s license is preferred.