All the benefits and perks you need for you and your family: Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Location: Ocala, FL
The community you’ll be caring for: AdventHealth Ocala Medical Group
The role you’ll contribute: The Patient Account Representative is responsible for maintaining patient accounts by assisting Physician staff and the Central Billing Office to resolve issues related to Revenue Cycle. The Patient Account Representative may provide training to the Physician practices to facilitate resolution of patient accounts by training about insurance companies, government agencies and patients in the payment for services that have been provided. The Patient Account Representative will respond to questions, research discrepancies and insurance denials while following Florida Hospital policies and procedures for billing and account management.
The value you’ll bring to the team:
Work with offices to resolve billing tasks to prepare claims for submission to insurance companies
Work directly with the Physician practice and/or patient to get a claim processed and paid
Review and assist Physician office and Central Billing Office with appeals of unpaid and denied claims
Work tasks related to RTE and claim denials to find resolution and obtain payment
Verify patients' insurance coverage through eligibility system, contacting patient or calling insurance company
Assist office with referrals and authorization process
The expertise and experiences you’ll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
High School Diploma or Equivalent
1 years’ experience working in health care or completed a certificate or degree from a medical billing program
Experience working with ICD-9, ICD-10 and CPT coding
Insurance and A/R experience specific to eligibility, authorizations and claim denials
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.