Overview

Schedule: Monday to Friday, 8:00 AM - 4:30 PM
Location: Riley Orthopedics Department

This position will be cross-trained to support both the call center and the clinic customer service (check-out) desk.

Position Summary:
Provides essential administrative and technical support to department leaders and teams. Responsibilities include managing calendars and schedules, coordinating meetings and travel arrangements, processing invoices, sorting mail, and responding to inquiries. The role requires effective communication with patients via phone, email, and mail.

Key Responsibilities:

• Provide administrative support with minimal supervision
• Address routine administrative and technical issues
• Communicate professionally with patients and staff
• Maintain organized records and manage multiple priorities
• 1-2 + years of relevant experience preferred

Qualifications:

• High School Diploma or GED required
• 0-3+ years of relevant administrative experience preferred
• Experience in a matrix organization or complex work environment is a plus
• Basic proficiency in Microsoft Office (Word, PowerPoint, Excel) required
• Strong communication, organizational, and prioritization skills